As a valued partner with customers across diverse industries, Brock’s dedication to safety, quality and execution performance yields consistent, measurable results. By delivering projects safely, on time and within budget, Brock strengthens customers’ strategic competitive advantage and bottom-line profitability. Driven by a commitment to excellence, Brock is a leader in providing soft craft services, labor support and materials for capital projects, maintenance and facility turnarounds.
Across the U.S., Canada and Latin America, Brock serves diverse industries, including petrochemical, refining, power generation, offshore, heavy manufacturing, pipelines and transmission, nuclear, and pulp and paper. Brock provides customers with solutions for scaffolding, painting, insulation, shoring, lead and asbestos abatement, fireproofing, facilities maintenance, fabrication, and electrical instrumentation and heat tracing.
Brock’s solutions leverage a well-trained specialty craft workforce to optimize cost effectiveness and efficiency for new capital projects and existing facility operations and maintenance.
Service delivery
Brock engages highly sophisticated, comprehensive and rule-based programs, which define proven processes and procedures that serve as the foundation for Brock’s services. Through innovative, process-driven management programs that collectively maximize the effectiveness of bundled services, as well as benchmarking capabilities that analyze performance across multiple sites and drive continuous improvement, Brock aligns with the customer to determine the work to be performed, the priority and schedule of each element, and the most appropriate and efficient way to deliver services at each facility.
Brock’s process-driven reliability approach for infrastructure asset protection increases operational efficiencies and provides a platform for repeatability, dependability and continuous cost reduction. This includes multiple, distinct steps and incorporates various measurements used to track productivity and other elements with project cost impact. This unique approach and execution skillset benefit customers through management and reduction of maintenance expenditures, increased profitability, improved safety and operating conditions, better planning and scheduling, more effective utilization of resources, and increased asset reliability and service life.
Robust execution capabilities
Driven by a commitment to execution excellence, Brock combines problem-solving capabilities, technical expertise and appropriate project controls to ensure required results. The solutions approach begins with a systematic customer alignment through analysis of performance goals, challenges, schedules and financial implications.
“Our focus is on delivering value that meets our customers’ business objectives,” said Bob Pragada, Brock’s president and CEO. “Each engagement has unique drivers and success metrics. We align with our customers to ensure the results we deliver support their specific business goals.”
By bringing decades of proven experience in specialty craft services, Brock has the unique ability to serve as a project partner. Brock’s expertise can be a valuable asset to customers, anticipating execution challenges before they occur and designing optimized solutions across a spectrum of activities that lower total costs while increasing efficiency and effectiveness.
- Scaffolding — Brock has significant experience with effective scaffold engineering, OSHA compliance, design, erection and dismantle. A diverse inventory of mobile and stationary systems enables scaffold teams to respond immediately to client needs, including access for maintenance, new construction, outages or turnarounds, with strategically located scaffold yards to mitigate schedule challenges.
- Coatings — A leader in the development and management of industrial coatings solutions, Brock combines technical expertise with practical skills, providing high-quality surface preparation and coatings for structural steel, vessels and tanks, equipment and other facility assets. By providing services designed to control corrosion, the company helps clients avoid costly steel replacement while meeting regulatory and safety requirements.
- Insulation — Brock’s industrial insulation expertise helps facilities operate at maximum efficiency while reducing risks and costly repairs. Capabilities include installation in support of large-scale capital construction projects, energy efficiency studies, maintenance and repair. Brock’s insulation experts are also skilled at identifying and repairing deficiencies in existing insulation, as well as preventing corrosion under insulation.
- Fireproofing — Brock provides high-performance fire protection systems tailored to fit specific project requirements and designed to minimize the escalation of fire from the failure of structural supports or overheating of pressure vessels. Brock is a full-service provider for intumescent and cementitious fireproofing products, applied on-site or in shop facilities.
- Instrumentation and electrical/heat tracing — Brock’s technically proficient team designs, installs, tests, commissions and maintains instrumentation and electrical and heat tracing services. Brock experts work closely with customers to select appropriate products from a broad range of manufacturers. The company has the financial resources, equipment and personnel required to complete large capital projects.
- Asbestos abatement — Brock’s abatement experts safely address asbestos abatement needs throughout a facility. Operating in accordance with EPA and OSHA regulations, as well as with state and local laws, Brock’s process is designed to minimize inconvenience while fully isolating the abatement area to avoid creating health risks for facility employees.
- Lead abatement — Brock safely tests, removes and disposes of lead from industrial facilities and administrative buildings in accordance with government regulations. By using highly sensitive techniques to identify and measure lead content, including X-ray fluorescence instruments that provide instant readings, Brock’s abatement methods minimize disruption to facility operations while protecting personnel.
- General facility maintenance — Brock offers the proven ability to bundle additional ancillary services under its site structure where core services are being provided and managed, including janitorial, yards and grounds, operations support, warehouse management and general labor support, among others. Brock’s facility maintenance teams work to reduce overall maintenance cost, prolong the useful life of buildings and facilities, and provide efficiencies for labor-intensive requirements.
Bundled solutions
Brock provides customers with both near-term and long-term cost savings by consolidating service providers, leveraging core competencies of management expertise, engaging proven safety and quality processes, and offering multicraft solutions. In addition, Brock self-performs all work, serving as a single point of accountability and driving improved efficiencies, where other contractors may use subcontractors to perform under a multicraft agreement. In short, Brock has the labor and equipment resources, experience and scale to effectively manage a comprehensive spectrum of customer relationships.
As part of its overall solution offering, Brock has also effectively combined its resources to implement a variety of reliability management programs. These programs have evolved significantly over Brock’s long history and today include software-driven features providing recommendations on prioritization of work, specifications and justification of costs. These powerful programs offer significant cost advantages, enabling the development of long-term strategies for maximizing facility asset protection at the lowest total life-cycle cost.
- Scaffold Management System (SMS) — Brock’s state-of-the-art SMS is a time- and cost-effective way to manage inventory and activity by accurately controlling piece count and scaffold aging, while also monitoring scaffolding installations, revisions and dismantling schedules. The system promotes overall efficiency improvements and inventory adjustments to meet long-term facility demand.
- Maintenance Painting Management System (MPMS) — Brock’s systematic maintenance painting program offers customized services to meet painting, scheduling, budgeting and cost tracking needs. This solution combines condition analysis, corrosion identification and monitoring, and coatings lifecycle planning with customization to plant-specific codes.
- Maintenance Insulation Management System (MIMS) — Brock’s MIMS is a comprehensive approach to improving process control, increasing safety, avoiding unscheduled outages and increasing environmental performance by leveraging broad insulation expertise to identify and resolve factors that compromise insulation integrity. MIMS includes energy appraisals to identify and correct areas of heat loss and gain, frequently offering significant energy savings for facilities.
- Fireproofing Management System (FPMS) — Brock’s efficient approach identifies compromised fireproofing and restores it to operating standards, resulting in reduced potential for corrosion under fireproofing, improved overall fire protection, increased cost effectiveness, and lower repair and maintenance costs.
- Facility Maintenance Management System (FMMS) — FMMS is a comprehensive program designed for proactive asset management by enabling informed decision making on plant buildings. This system includes baseline conditions assessments and priority planning for maintenance and repair to improve overall building conditions, promote better budgeting of facility maintenance and repair, lower maintenance and repair costs, and generally allow facility employees to perform their jobs more efficiently and effectively.
- Continuous Alignment Improvement Process (CAIP) — Brock’s CAIP is designed to improve efficiencies through planning and scheduling while simultaneously eliminating cost, increasing productivity, and ensuring high and steady performance levels in specialty craft services. Brock’s CAIP process converts situational analysis into gap closure by identifying best practices and action plans to be delivered by Brock in partnership with the customer.
Safety: Always a core value
Brock’s approach always places primary importance on safety. Each employee is empowered and expected to keep the site safe for Brock, the owner or EPC contractor, and the community. The result of this approach has been industry recognition, as evidenced by numerous national, regional and customer safety awards. The company has 18 OSHA VPP Star worksites — more than any other specialty contractor.
Brock’s safety culture means everyone — throughout the company and its field operations — has the ability to identify and eliminate risk. Employees are required and empowered to report behavior and events that point to risk, and are encouraged to suggest safety innovations. Brock also encourages employees to develop safer ways of working as part of a safety process that promotes improvements, even as the total number of hours worked increases.
Brock’s process-oriented safety training includes bilingual classrooms, along with on-site, computer-based and social media training to educate employees at all levels through in-house master trainers certified by NCCER. The results of these efforts include higher quality, lower risk, better morale, less turnover and greater productivity.
Commitment to quality
By self-performing all core services work, Brock has a single point of control and accountability driving performance and improvement opportunities. This approach supports the company’s continuous improvement initiatives, as well as other quality-related programs.
Brock’s Performance Management Group utilizes a site-by-site scorecard to evaluate key performance indicators related to financial, customer satisfaction, process improvements and employee/learning perspectives. By polling customers and on-site managers, Brock validates operating performance against customer-aligned objectives and expectations — measuring, analyzing and closing any performance gaps.
Brock’s success has been due, in large part, to an ability to provide exceptional, facility-level service without losing sight of higher-level customer needs. By continuing to be process intensive and safety focused while employing a planned approach, Brock is able to perform effectively in both merit and union shop environments.
Effective solutions for today’s challenging execution environment
Brock’s planned and measured approach allows customers to systematically evaluate maintenance and capital budgets against near- and long-term schedules with better overall results. With a combination of forward-thinking leadership and a strong base of craft labor, Brock has developed a comprehensive workforce solution that delivers proven value by meeting the business objectives of each customer and facility.
By acting as a partner with customers, Brock’s expertise offers solutions that go beyond identified challenges. The company’s approach is to be a proactive member of the customer’s team, working together to anticipate problems before they develop and implement cost-effective procedures and techniques that promote long-term facility viability, ultimately working toward the customer’s business objectives that drive greater facility performance.
For more information, visit www.brockgroup.com or call (866) 280-7601.
