A big question Service Radio Rentals/ Industrial Blind Solutions (SRR-IBS) personnel are often asked is why the company specializes in both radios and blinds. According to CEO Mark Graham, the pairing was intuitive for him and for the company's industrial-specific customer base.
"We've evolved from a small radio rental company that rented radios primarily to contractors and plants during turnarounds to a single-source provider of all communications products and blinds," said Graham. "In the eyes of a customer, many of the same decision makers who are planning the turnaround, the turnaround managers, contractors, maintenance managers, etc., are renting radios from us, purchasing communications products from us and also needing blinds for that maintenance event.
"We're always looking at additional products to add to our portfolio, and blinds were a natural addition that came about 7-8 years ago when a customer came to us on a job and said they were cutting their own blinds. They really didnât have an opportunity to rent blinds; it just wasn't something that was done then, and there are not many people even today that do it. We have the largest fleet of rental blinds in the United States. We have three locations, two on the Gulf Coast, one on the West Coast, and in excess of 40,000 units deployed at those locations."
Graham also pointed out the "mission- critical" characteristics of SRR-IBS' product pairing continues to set the company apart from its competitors. "There's really no one like us," he stated. "We compete with companies in specific product lines or services we provide, but there's no other all-U.S. blinds rental company that I'm aware of. There's no other all- U. S. industrial-specific radio rental and dealer company, and there's certainly no other all-U.S. company that does both blinds and radios specific to the industrial market like we do."
"If you take the footprint we have around the United States and combine that with our focus on an industrial-specific customer base, we cover the market better than anyone," explained National Sales Manager Kevin Gary. "Being 'industrial-specific' sets us apart from our competitors. We do not dilute our technical and operational expertise by expanding into unrelated markets such as public safety, hospitality and events. That gives us a multiplier of experience over anybody else out there, because all our technicians' training and experience is focused on what these four verticals will be facing every day.
"Another differentiator is the amount of inventory we have focused on those industries that all need intrinsically safe equipment in their facilities and emergency backup systems ready to deploy at a moment's notice. There's no one else in the industry that has the capacity we do.
"In summary, we have built our company around the needs of our customers, and as the industry evolves, we are committed to positioning our company to make the necessary changes our customers need."
For more information, visit www.Serviceradio.com or www.industrial blindsolutions.com, or call (800) 255-3349.
