For nearly 75 years, Scott Equipment has remained steadfast to the hallmark of the company — its commitment to customer service.
“When my grandfather, Tom Scott, opened the business in 1939, he succeeded by focusing on the customer,” said Scott Cummins, president of Scott Equipment. “We’ve maintained the focus. Our customers’ success is always our top priority.”
Scott Equipment offers new and used construction, agricultural and industrial equipment, including cranes and forklifts. Additionally, the company rents equipment and provides parts, service and in-house financing at 25 locations in five states — Louisiana, Arkansas, Mississippi, Tennessee and Texas.
The company’s history as a family-owned business committed to its customers, employees and the communities they serve has allowed it to maintain its “small company feel” throughout its growth and maturity to a big company. Scott’s sales, service and parts team understands their customers’ businesses and the challenges they face. Many staff members have been with the company more than 20 years, so they have longstanding relationships with customers. Scott’s goal is to ensure that not only do you have the equipment you need when you need it but that your equipment works when you need it to — every time.
“We don’t just sell you a piece of equipment and walk away,” said Cummins. “We want to work with our customers for a lifetime, so we aren’t going to let them down.”
Scott offers top-of-the-line construction equipment from trusted manufacturers including Volvo, Case, Kobelco, Tadano, Link-Belt and others, for purchase. The company also has material handling equipment and amphibious excavators.
Additionally, Scott offers quality, reliable rental construction equipment, supported by on-site delivery, service and pickup, often on the same day you rent, based on your location.
“One thing remains our No. 1 belief at Scott Equipment — people are important,” said Cummins.
For more information, visit www.scottcompanies.com or call (877) 840-2714.
What Scott Equipment’s customers are saying:
“Our industry demands 24/7 [service] and if we have an issue we need to be able to pick up the phone and get assistance in solving the problem. That is where I think Scott does an excellent job.”
“I understand Scott is a big, big company, but they don’t feel like a big corporation. It feels like you’re dealing with a mom-and-pop type of outfit. So that’s why I prefer to deal with Scott.”
“We have people who are in contact daily with Scott. They are on the phone all the time. They always respond. They always try to help us. They are a good, solid company.”
“[Our Scott’s salesman] treats us like he is trying to get us for the very first time every time he deals with us.”
“I have a good relationship with all of them. I know they are going to shoot it to me straight the first time. They’re willing to go out of the way to help us. We really appreciate that.”
“[Scott’s salesman] has not failed us yet, and I feel like I can trust him and I feel like he is a friend of ours. The reason we went over there [to Scott] was because of the people, and that’s why we stayed also. But I have been very pleased with the quality of their products.”
“Quality equipment. Quality people. They’re dependable. And they’re flexible.”
“They’re just a good bunch of folks. They have some good rates. They have good service.”