Emergency response is no longer a guy with a truck or even a staff of technicians and fleets of equipment. Today’s emergency response is highly complex and must comply with all local, state/provincial and federal regulations while comprehensively documenting the incident and response.
Clean Harbors can help. It manages more than 3,000 environmental emergency response or disaster recovery operations per year throughout North America. The company conforms to the Incident Command System (ICS) and integrates seamlessly into the ICS structure on the largest Type 1 responses.
Clean Harbors marshals its emergency response resources through its North American Emergency Operations Center (EOC), which supports both Clean Harbors and its Safety-Kleen subsidiary.
The EOC focuses all of Clean Harbors’ operational, technological and professional expertise to deliver a higher level of service for all types of environmental and industrial incidents at fixed facilities and remote locations, as well as for responses to transportation incidents and other on-demand situations, either on land or on water.
The EOC offers immediate access to Clean Harbors’ full resources, including OSHA 40-hour trained and certified technicians, technical experts and health and safety professionals. The staff is backed by Clean Harbors’ extensive field service, transfer and disposal and industrial services network, as well as independent prequalified emergency response subcontractors.
The EOC is staffed 24/7 by duty operators supported by technologies that expedite the dispatch and management of all incidents. The EOC is able to field hundreds of experienced workers, as well as trucks, containers and other equipment on short notice with the EOC operator immediately acting as incident coordinator. Clean Harbors’ experienced management teams include planning and environmental unit leaders who implement integrated waste sampling, characterization and disposal.
Clean Harbors’ information technologies raise its services to a higher level. The EOC is supported by computerized phone networks, a GPS tracking program for equipment and vehicles, advanced mapping software and an internal dispatch program that allows operators to readily determine the resources available for immediate response.
Clean Harbors is the only integrated environmental and industrial services company with a single platform computer system to capture all relevant and measurable data, such as hours worked, people in specific work zones, the amounts and types of waste collected, as well as how materials were ultimately managed. The single database is designed to inform the situation unit leader and the command and general staff. This information also supports subsequent reviews to help the client company if it needs to defend its actions in the future, lowering long-term client liability and providing a basis for process improvements.
For more information or to initiate a response, contact Clean Harbors’ EOC at (800) 645-8265 [OILTANK] or visit www.cleanharbors.com/emergencyresponse.