Clients deserve a driven approach to results. Results-driven improvement efforts focus on achieving specific, measurable improvement goals. A good service provider introduces only those quality improvement tools and processes that help achieve specific bottom-line results. This has been and will continue to be The Brock Group’s approach.

When you measure Brock’s results against the competition, you will see why the company’s slogan for many years has been, “Others Claim It … We Do It.” You be the judge.
Employees

Brock employees are considered to be the company’s most valuable resources. Through hard work, innovation and vision, they have been instrumental in helping the company realize its goals. Brock seeks to strengthen its employees’ experiences at the company through initiatives such as multicrafting, competitive benefits offerings and training programs that enable workers to reach their full potential.

Magnifying this resource is Brock’s commitment to training that brings the best available work force to the project sites. Multicrafting (also known as flex-crew) training gives employees an opportunity to broaden their capabilities by mastering multiple crafts, thus allowing them to advance toward their own personal goals within the framework of the company.

Brock’s employees are supported by the Brock management team, who has the expertise and hands-on industry experience to quickly anticipate and identify employees’ and customers’ needs. Retaining the best employees takes effort, energy and resources … and the results are worth it.

Safety resources
Brock recognizes that the success and growth of the company depends on the safety and health of its employees. It is with this concept in mind that Brock has dedicated its efforts and resources to assure that this paramount endeavor is practiced. An advocate of the OSHA VPP program and behavior-based safety programs, Brock believes that reducing accidents and improving safety performance can be achieved by systematically focusing on unsafe behaviors.

For its safety commitment and performance, the company continues to receive numerous industry and client safety recognitions including four VPP-approved “Star” sites and three additional VPP sites that are pending final approval in Washington. Brock has been awarded the prestigious U.S. Department of Labor’s Star Among Stars designation at three sites. Further, Brock has a strategic partnership with OSHA and ABC in the Texas Coastal Bend Region.

Brock’s safety program has resulted in a better environment for the company’s employees, the plant site and the community.

Reliability programs
Brock has efficiently combined its strategic resources to implement a variety of unequaled reliability management programs. These programs offer the industry a simplistic process and has driven a focused approach to project management and control utilizing the Brock business model.

Brock — which performs diversified services in painting, scaffolding, insulation, abatement, etc. — has scrutinized every facet of what drives the cost. The company’s experience shows that lower hourly labor rates do not offset the price differential versus identifying, measuring and managing the drivers that affect costs. Brock’s competitive nature offers true savings to the bottom line, not a smoke screen that puts a lid on value.

To maximize value, Brock leverages the lessons learned and best-in-class information for application, which allows Brock to capture and utilize these resources in order to accomplish the goals and objectives that are desired. This leveraging magnifies the value differential between best-in-class intentions and best-in-class results.
Longevity and proven experience

Trust is earned by longevity and a proven track record of performance. It takes years to gain this experience and to develop and retain the resources needed to provide excellent service. It also takes years to design and implement innovative change that positively brings value to the industry. Confidence cannot be built overnight and abundant resources cannot be of value without an experienced, process-driven management system in place to bring about optimum performance. Resources must be strategically utilized to provide value to the clients.

Brock has matured through 61 years of direct industry experience. The company has gained valuable firsthand knowledge on the customers’ issues. Studying these issues and developing innovative solutions, Brock took a bold step more than 30 years ago in its approach to bundling crafts through managed service programs and training many of its craft workers in multiple crafts. Other companies have tried to imitate the company’s approach, but lack the management expertise coupled with trial and error experience that molds the best practices.

Strategic acquisitions
Brock has developed and refined a successful management process to integrate acquisition resources into a cohesive organization that brings to its clients small company action with the resources available from one of the largest specialty crafts service providers in the United States. These combined assets offer clients the complete single source benefit of doing business with a financially strong organization with abundant resources.

From engineering to human resources, channeled through 61 operation centers, Brock supports every site with enthusiasm and readiness to serve. Brock has the experience and resources to provide optimum service and response levels no matter how remote the site or magnitude of the project. Brock’s acquisition strategy took strong, industry-leading companies, uniquely bonded them together and made one powerful entity — The Brock Group.

The value proposition
Brock offers a unique proposition of significant value for its customers that is verified and supported by experience and plentiful resources. The longevity of Brock’s performance in the bundled service arenas has given customers across the nation a tried and proven way to drastically reduce costs with the primary focus on the Total Installed Cost. Brock’s resources, united with reliability programs and management expertise, offer customers a value proposition that is unique, effective, safe and reputable. Brock’s approach is The Driving Force, and the company would appreciate the opportunity to prove, “Others Claim It … We Do It!!!”

For more information on Brock’s service offerings and how the company can meet your needs, please call (866) 280-7601 or visit Brock on the Web at www.brockgroup.com.